PRIVACY POLICY

Ummu Fazwill, a Singapore-based Halal confinement meal service ("we," "us" or "our"), values your privacy. This policy outlines our practices regarding personal data collection, use, disclosure, security and your rights.

Personal Data Collected

Contact Information: Name, email address, phone number and residential address.

Order Details: Meal preferences, dietary restrictions and delivery addresses.

Health Information: Medical conditions, allergies or special needs (for meal customization).

Marketing Preferences: Newsletter subscriptions, promotional interests.

Purposes of Collection

Order Fulfillment: Process and deliver meals.

Customer Support: Address inquiries, feedback and concerns.

Marketing: Share promotions, new services and updates.

Research: Enhance meal services and customer experiences.

Legal Compliance: Adhere to Singapore regulations.

Disclosure

We share personal data with:

Authorized Service Providers: Payment processors, logistics partners.

Business Partners: Collaborative marketing initiatives.

Regulatory Bodies: Compliance with Singapore laws.

Data Security

Encryption: Secure data transmission (SSL/TLS).

Access Controls: Restricted data access.

Data Backup: Regular backups.

Data Retention

Personal data retained for:

Order Fulfillment: 6 months post-delivery.

Marketing: Until opt-out or 2 years of inactivity.

Legal Requirements: As mandated by Singapore laws.

Your Rights

Access: Request personal data.

Correction: Update inaccurate data.

Deletion: Request data removal.

Opt-Out: Withdraw marketing consent.

Contact Us

For queries, concerns or requests:

Email: hello@ummufazwill.com

WhatsApp: 8874 0514

Updates

This policy may change. We will notify you through our website or email.

Governing Law

This policy is governed by Singapore law.

Effective Date

15 November 2024

By using our services, you acknowledge this policy.

References

Singapore Personal Data Protection Act 2012 (PDPA)

Singapore Data Protection Regulations 2020